Transportation Coordinator

Role Overview

• Book and schedule shipments across the network, coordinating pickup and delivery windows directly with the carrier and receiving sites.
• Track every shipment in transit through the transportation management system, checking ETAs against committed windows and flagging at-risk deliveries before they hit a site.
• Chase missed SLAs to root cause with the carrier and drive each one to resolution, not just a note in the log.
• Own the day-to-day relationship with our dedicated carrier: rates, capacity, service issues, and escalations.
• Keep shipment and carrier performance data current in the TMS and turn it into a running view of who's hitting SLA and who isn't.

Requirements

• You've personally booked and managed shipments end to end, from carrier booking through delivery confirmation, across a network of multiple sites or destinations.
• You track shipments obsessively: you know an ETA is slipping before the site does, and you say something before they have to ask.
• You've owned a carrier relationship where you knew the account rep, the ops manager, and the actual truck schedule well enough to solve problems without escalating.
• You've chased a missed SLA to its actual cause instead of writing it off as one of those things, and you can describe what changed after.
• You're fluent in a transportation management system: booking, tracking, exception handling, and pulling the reports that tell you what's actually happening.
• You keep shipment data clean and current under real volume, so nobody downstream has to double check your numbers.

Benefits

• Competitive total compensation package (salary + equity).
• Retirement or pension plan, in line with local norms.
• Health, dental, and vision insurance.
• Generous PTO policy, in line with local norms.