Lead and develop a team of Product Managers and Product Owners, creating an environment where people can do their best work
Own and oversee the digital product delivery roadmap, making sure priorities align with business goals and customer needs
Shape and deliver digital transformation plans across customer journeys and digital channels
Champion the voice of the customer and use insight to inform decision-making and product development
Work closely with stakeholders across the business to identify opportunities for growth, improvement and innovation
Build strong partnerships with internal teams and external suppliers to deliver high-quality digital products
Lead planning across multiple delivery workstreams while managing expectations and risks effectively
Support agile ways of working and coach teams to continuously improve how they deliver value
Manage budgets, forecasts and delivery performance to help ensure successful outcomes
Develop business cases, track benefits and drive ongoing optimisation of digital products and services

Degree-level education or equivalent practical experience
Significant experience leading digital product or digital delivery teams
Strong knowledge of agile delivery methods and experience working with mixed internal and external teams
Experience shaping digital portfolios, developing channel strategies and delivering digital transformation programmes
Excellent stakeholder management skills, with the ability to influence and build relationships at all levels, including senior leadership
Experience working in a regulated environment, ideally as a senior Product Owner or similar digital product leadership role
A strong understanding of digital technologies, trends and innovation
Strong communication, presentation and problem-solving skills
Experience using data and insights to support decision-making and demonstrate business value
Experience managing budgets and forecasts

Head of Digital Product Delivery

Key skills