Property Desk Loss Adjuster

Role Overview

• Manage a portfolio of domestic and commercial property claims of varying complexity and value.
• Interpret and apply policy cover, terms and conditions to determine liability and settlement.
• Investigate property damage, identifying root causes and appropriate remedial actions.
• Assess claims involving fire, flood, subsidence, heave, landslip and other insured perils.
• Review contractors' estimates, repair scopes and technical reports.
• Negotiate fair and cost-effective settlements with all parties involved.
• Identify opportunities for recovery and pursue subrogation where appropriate.
• Conduct investigative interviews and gather supporting evidence to establish claim validity.
• Provide expert advice and support to customers, clients and colleagues.
• Ensure all claim files are accurately maintained and managed in line with service standards and regulatory requirements.
• Continuously seek innovative solutions that deliver the best outcome for both customers and clients.

Requirements

• Previous insurance claims or loss adjusting experience.
• Strong knowledge of domestic and commercial property claims.
• Excellent investigation, negotiation and problem-solving skills.
• The ability to communicate technical information clearly and confidently.
• Strong organisational skills and the ability to manage competing priorities.
• A resilient and adaptable approach in a fast-moving environment.
• Exceptional attention to detail and commitment to delivering high-quality outcomes.

Benefits

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities
• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme
• Pension matching contribution model with the following contribution rates:** Employee 1.5%, Employer 2%** Employee 3%, Employer 3%** Employee 5%, Employer 5%
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Refer a Friend
• Cycle to Work Scheme
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay
• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include holiday purchase