Regional Manager – Property Loss Adjuster

Role Overview

• Manage, coach and support a team of field-based loss adjusters.
• Drive engagement, performance and continuous development.
• Ensure KPI targets are achieved while maintaining outstanding customer service.
• Handle property claims in line with company and client requirements.
• Ensure technical accuracy and quality throughout the claims lifecycle.
• Produce clear, professional and personalised correspondence and reports.
• Develop strong relationships with clients, brokers and key stakeholders.
• Communicate proactively with all interested parties.
• Support business growth through excellent service and relationship management.
• Maintain control and progression of claims from instruction through to conclusion.
• Work collaboratively to achieve both individual and team objectives.
• Identify opportunities to strengthen existing relationships and generate new business opportunities.

Requirements

• Significant Property Loss Adjusting experience.
• Proven track record handling property and high-net-worth claims.
• Excellent communication and stakeholder management skills.
• Ability to thrive in a fast-paced, changing environment.
• Strong organisational skills, resilience and attention to detail.

Benefits

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities
• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme
• Pension matching contribution model with the following contribution rates:** Employee 1.5%, Employer 2%** Employee 3%, Employer 3%** Employee 5%, Employer 5%
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Refer a Friend
• Cycle to Work Scheme
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay
• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include holiday purchase