Supervise credit hire file handlers in accordance with the relevant Competency framework and ensure that accurate technical development records are maintained.
Actively mentor and coach these individuals with a view to extending their technical knowledge and expertise.
Assist with pre audit assessments of all files chosen for external client audits and internal audits for the unit
Identify any training requirements and to feedback to the appropriate team leader & tactical delivery director
Undertake all pre-trial reviews no later than 6 weeks prior to Trial/Disposal.
Responsibility to develop all new starters to achieve their first financial authority within 6 months of them joining Keoghs.
Manage individual file handlers on a performance improvement plan when relating to technical issues.
Consistently achieve against personal targets and objectives, set by the business unit director and tactical delivery director.
Handle a caseload of approximately 10-15 claims with a value exceeding £25k.
To ensure compliance with the SRA Standards and Regulations.
Adhere to the Keoghs Values.

Credit hire experience either defendant (preferable) or claimant.
Qualified Solicitor or equivalent
Previous experience of handling own caseload.
Ability to plan and prioritise workloads and remain calm under pressure, whilst complying with deadlines.
Excellent listening and verbal communication skills.
Ability to anticipate problems and identify solutions.

Davies Incentive Plan
25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
Family Cover Private Medical Insurance (Bupa)
Simply Health Care Cash Plan
WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
Death in Service
Critical Illness Cover
PHI/Income Protection (Private health insurance)
Pension Contribution based 5% Employee / 3% Employer
Employee Resource Groups
Employee Volunteering Programme
Cycle to Work Scheme*
Tech Scheme*
Season Ticket Loan*
Gym Flex*
Access to Online Discount Sites
Discounted Gourmet Society Membership
Discounted Tickets for Merlin Attractions nationwide
Discounts at local retail outlets

Technical Supervisor

Key skills