Drive engagement and profitable growth across your dedicated portfolio of Partners
Devise and implement customised growth plans tailored to each Partner's individual business needs and creative goals
Partner with stakeholders across the broader Commercial team and beyond to drive KPI achievement, launch key initiatives, and champion clear communication with our Partners
Act as the voice of your portfolio, championing Partner wins internally while keeping a pulse on the wider market and competitor propositions
Communicate tech enhancements, policy changes and internal priorities to the Partner base
Support the Partner Development Team Manager to establish, refine, and evolve our portfolio approach
Deep dive into Partner sales data, proactively identifying emerging risks and uncovering hidden opportunities
Tailor market and product trends to help your Partners build market-leading product ranges
Proactively sell marketing opportunities to enhance margin and Partner participation
Work independently to navigate challenges and make strategic recommendations to optimise performance

Proven experience building long-lasting, trusted client relationships and acting as a strategic advisor to increase engagement and sales.
A clear, deep understanding of e-commerce business growth strategies and the unique landscape of small, creative businesses.
Commercially astute with strong data literacy; comfortable interpreting trading metrics to make informed decisions within an online retail environment.
Hands-on experience building and running data reports in data analytics tools (e.g. Looker, Tableau).
High-level Excel skills, with the ability to confidently navigate data on a daily basis.
Strong market awareness, with a solid grasp of marketplace propositions and competitor movements.
Excellent product eye and taste level with a genuine passion for retail and consumer trends.
Retail background with Buying or Merchandising experience a strong preference.
Self-motivated, naturally positive, and highly proactive with a solutions-oriented mindset.
An exceptional communicator and presenter (written, verbal, and visual) with a natural ability to influence stakeholders and build genuine rapport.
An empathetic listener who can connect with small business owners while effectively balancing their needs with priority business actions.
An agile approach to work—someone who accepts change, adapts quickly, and thrives in a dynamic environment.
A genuine passion for Not On The High Street’s brand, products, and our community of independent creative Partners.

Partner Development Manager

Key skills