About this role

Design, develop and enhance RPA application Use Cases, including full life cycle of applications development.
Act as the primary owner of Incident Management.
Diagnose, analyze, and resolve incidents (including root‑cause analysis).
Ensure the smooth execution of daily RPA Use Cases supporting various Daimler Truck regions.
Coordinate across departments for incidents and change requests.
Develop and maintain operational reporting (transaction volume, costs, stability, performance).
Manage and guide first-level support in markets and serve as the main contact for all incidents.
Ensure continuous business operations and minimize disruption.
Plan, manage, and coordinate RPA Use Case program releases.
Ensure documentation and quality gates requirements are met.
Prepare release notes in collaboration with markets, business units, and development partners.
Continuously improve operational processes using agile “inspect & adapt” principles.
Support ongoing optimization of operational stability, scalability, and performance.
Collaborate with stakeholders to ensure seamless integration of interfaces between: RPA Use Cases and interfacing applications.
Support onboarding of new partners and ensure end‑to‑end system stability.
Work closely with Business Operations, Product Owners, QA, Infra‑Ops, and IT Architecture teams.

Bachelor’s degree in Computer Science, Data Science, Computer Engineering
2-4 years of relevant experience or 6 years experience in lieu of degree
Commitment to continuous learning and upskilling with emerging technologies.
Understanding of Release Management, including upgrades, patches, and hotfixes
Strong analytical skills and ability to identify, document, and resolve application errors
Deep understanding of operational processes within IT service environments
Excellent communication and coordination abilities
Agile mindset with a focus on continuous improvement
Fluent in English (required)

annual bonus program
401k company contribution with company match up to 8% as well as non-elective company contribution of 3
7% depending on age
starting at 4 weeks paid vacation
13+ calendar holidays
8 weeks paid parental leave
employee assistance program
comprehensive healthcare plans and wellness programs
onsite fitness (at some locations)
tuition assistance
volunteer paid time off
short-term and long-term disability plans

Robotics Process Automation Engineer

Key skills