Design, develop, and upgrade Cloud Computing infrastructure platform(s) and write procedures for life cycle management
Collaborate with end customers on new requirements, bugs in existing platform and resolving issues as per SLA by collaborating with vendors and other teams
Perform root cause analysis for all outages and provide feedback or make changes to prevent outages
Work closely with ATS and Operations as needed for FFAs and for the investigation of field issues which may require reproduction in the lab for further analysis
Conduct design and development work in the areas of new products/technologies, systems/platform architecture, hardware/software development engineering, technical security, and QA Design/Certification
Work primarily on new and emerging technologies and technical architectures on projects that are between inception and implementation
Serve as subject matter expert during the continuous integration/continuous deployment cycle in a production environment focused on complex design, engineering and development

Requires a Bachelor’s degree, or foreign equivalent degree, in Telecommunications Engineering or Electronic Engineering
6 years of progressive, post-baccalaureate experience in the job offered or in a related occupation
Troubleshooting OpenStack components including nova, neutron, cinder, heat, keystone and glance
Utilizing Linux Operating Systems and troubleshooting issues on Linux cloud environments
Utilizing large Kubernetes clusters, helm charts, Elasticsearch, Kibana, Grafana, and Nagios
Utilizing Ansible playbooks and Python scripts for Infrastructure management
Utilizing Jenkins to deploy new infrastructure and upgrade software without downtime
Automating and updating firmware on large number of nodes
Building OpenStack stack helm deployments and platform deployment software such as Airship and its components
Deploying and troubleshooting large Ceph clusters

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Principal Member of Technical Staff

Key skills