Senior Scheduling Coordinator

Role Overview

• Administers diagnostic tests, preadmission testing, rehab and/or physician appointment schedule for hospital departments and/or physician practices
• Gathers clinical information to ensure appropriate scheduling of screening and diagnostic test procedures and/or physician appointments
• Coordinates schedules with patients, physician, office staff and/or ancillary department as necessary
• Communicates and dispenses instructions and explains the necessary preps to the patient or their designee in terms they can understand
• Identifies opportunities for improvement and work with management team to implement change
• Provides floor support for both new and tenured scheduling staff on an as needed basis
• Serves as a resource for Patient Access staff, physicians, departments and referring offices
• Verifies and updates patient demographic information

Requirements

• High School Diploma/GED
• 1 year scheduling experience within the Patient Access Center or Proficient in all basic scheduling procedures (e.g. DEXA, Echo, etc.) and has been trained on one or more complex diagnostic tests (e.g. IR, MRI) or experience scheduling physician appointments across multiple regions (Pocono, Lehigh Valley, Hazleton)

Benefits

• Lehigh Valley Health Network is an equal opportunity employer
• magnet hospital for nursing excellence and quality patient outcomes
• positive workplace culture