Respond to tenant, owner, and vendor inquiries via phone, email, and text in a timely, professional manner.
Assist with lease renewals, coordinating communication between tenants and owners to ensure deadlines are met.
Track rent payments, send reminders, and follow up with delinquent tenants.
Manage maintenance requests from intake to resolution, ensuring updates are communicated and records are kept current.
Support property turnovers by coordinating vendors, inspections, and unit readiness.
Conduct pricing comps and assist with market analysis to support leasing strategy.
Maintain and update tenant and property records in platforms such as AppFolio and Google Sheets.
Generate and review reports related to maintenance, turnovers, and tenant satisfaction.
Stay aligned with company processes, policies, and compliance standards.

Highly responsive, with excellent written and verbal communication skills.
High integrity and consistent, reliable performance.
Strong organizational and time management skills.
Tech-savvy with the ability to learn new tools and systems quickly.
Calm under pressure with a positive, customer-first attitude.
Familiarity with lease agreements and basic real estate workflows.
Comfortable working independently in a remote environment.
Reliable internet connection and a quiet, professional home office setup.
Prior property management or real estate experience (preferred).
Familiarity with tools such as AppFolio, Lead Simple, Gmail, and Google Sheets (preferred).

Property Manager

Key skills