Administer, monitor, and maintain enterprise network infrastructure including routers, switches, firewalls, wireless access points, and SD-WAN across all organizational sites
Ensure network availability, performance, and reliability through proactive monitoring, capacity planning, and timely troubleshooting of issues
Configure and manage network security controls including firewalls, VPNs, ACLs, and network segmentation in alignment with organizational security policies
Support WAN connectivity and telecommunications infrastructure, including carrier circuit management and service provider coordination
Assist in the design and implementation of network upgrades, expansions, and technology refresh initiatives as directed by the Director of Infrastructure & Operations
Maintain accurate and up-to-date network documentation including diagrams, configurations, IP address management (IPAM), and change logs
Respond to and resolve network-related incidents and service requests within defined SLAs; escalate complex issues as appropriate
Collaborate with the cybersecurity team to support network security initiatives, vulnerability remediation, and compliance requirements
Participate in on-call rotation to provide after-hours support for critical network incidents and outages
Support disaster recovery and business continuity efforts related to network infrastructure, including DR testing and failover procedures

3+ years of hands-on experience in network administration or a related infrastructure role within an enterprise environment
Experience managing multi-site WAN environments including carrier circuit management and telecom coordination
Experience with SD-WAN technologies and cloud networking concepts (Azure Virtual Network, ExpressRoute, or equivalent) preferred
Familiarity with ITIL-based change management and incident management processes
Preferred certifications: Cisco CCNA or CCNP, CompTIA Network+, Fortinet NSE, or equivalent vendor certifications
Bachelor's degree in Information Technology, Computer Science, Network Engineering, or a related field desired
Associate's degree with equivalent work experience may be considered.

Network Administrator

Key skills