About this role

Establish and manage internal IT operations, including documentation, policies, procedures, and asset management processes
Build and mature Scout's in-house IT support capability while maintaining strong working relationships with our Managed Service Provider (MSP), CMMC consultants, and other technology partners
Provide first-line IT support for employees, troubleshooting hardware, software, and networking, and access issues
Design, implement, and maintain IT security controls aligned with NIST, CMMC, and other applicable cybersecurity frameworks
Administer and maintain company hardware, networks, and cloud infrastructure
Manage user accounts, permissions, and access controls across company systems
Evaluate, implement, and support new IT systems, tools, and technologies as the company grows
Support the design and deployment of IT infrastructure for Scout's new facility
Participate in CMMC preparation, assessment, and certification activities
Deliver occasional cyber security awareness and IT training to team members
Maintain IT inventory, lifecycle management, and configuration management processes

Bachelor’s degree in Information Technology, Computer Science, or related field OR in lieu of a degree 4+ additional years of experience
5+ years of experience in IT administration, systems administration, or technical support
Experience building or significantly expanding internal IT capabilities within a growing organization
Experience working with Managed Service Providers (MSPs) and third-party technology vendors
Experience with CMMC and other similar compliance frameworks (NIST 800-171, ISO27001)
Strong knowledge of network infrastructure, security principles, and IT operations
Experience administering both Windows and Linux environments
Proficiency in managing AWS cloud services
Experience supporting Microsoft Azure/GCC High environment
Exceptional troubleshooting, communication, and problem solving skills
Eligible to hold a clearance

Senior IT Systems Administrator

Key skills