Key skills
Communication
About this role
Role Overview
- Coordinate support between our client and Nomagic team
- Assist customers with issue resolution in a timely manner
- Create documentation and train local teams on how to handle robot operations and maintenance
- Deploy improvements to Nomagic software and hardware following instructions from our engineering team
- Conduct preventive and reactive maintenance of the hardware of our solution: suction system, cabling, etc
- Suggest improvements on processes, maintenance, and operations according to new learnings and errors
- Represent remote team in meetings and other communication
Requirements
- Excellent communication skills in English and German
- Technical or logistics background
- Mechanical skills
- do you know how to calibrate a camera? That's great!
- Customer satisfaction mindset
- Capacity to interact with different systems in an efficient manner and quickly learn new sets of instructions
- Ability to handle simple hardware and software tasks
- Energy and hands-on attitude! Strive to get things done and find solutions, whatever it takes
Benefits
- Long-term contract
- working with customers across several locations in Europe
- Adventure mode
- the opportunity to develop with us new robotic systems onsite and frequent travels (hybrid mode of work)
- Work with robots every day
- Relocation package
- English speaking environment
- Truly flexible working hours