Own a named book of our largest strategic accounts.
Partner with Account Managers so day-to-day customer insight informs senior stakeholder plans, expansion strategy and renewal approach.
Build clear account plans covering current spend, renewal dates, products used, stakeholders, procurement, adoption, risks and expansion potential over the next 12 to 24 months.
Map the offices, regions, departments and senior stakeholders inside each customer.
Create and close expansion opportunities: multi-region rollouts, new products and modules, additional data, new teams, multi-year agreements and commercial uplifts.
Lead senior conversations with economic buyers, procurement and executive sponsors.
Work with our Operations team to turn proven value and outcomes into commercial business cases.
Own renewal and uplift strategy for your accounts, including contract structure, timing and procurement.
Keep accurate pipeline, account plans and forecasts.

Proven experience expanding enterprise accounts in B2B SaaS, data, analytics, pricing, retail technology or similar.
A track record of growing existing accounts through six-figure expansion, global rollouts, multi-year deals or complex stakeholder expansion.
Confidence navigating procurement, legal, finance, IT and security, regional leaders and senior sponsors.
Strong commercial discipline: business cases, value-based negotiation, pricing and uplift strategy, and reliable forecasting.
Gravitas with senior stakeholders, with the detail and follow-through to back it up.
A collaborative style that works closely with Account Managers, Operations, onboarding, product and support.
Experience in retail, retail pricing, competitor or comparable market-data environments is a plus.
Ability to speak French is desirable, but not essential.

Strategic Account Director

Key skills