Assists Physician, APN/PA with patient care, patient flow, procedures, and clerical duties.
Responsible for greeting patients/family, scheduling patient appointments and tests in an efficient and timely manner.
Collects payments from patients, provides account balance, and issues receipts.
Posts payments to the correct accounts.
Opens and closes batches daily as required; prepares bank deposit bags.
Answer the telephone promptly and deal with the caller's needs expeditiously.
Takes an accurate message when needed and delivers it to the appropriate individual.
Provides referrals and/or consult orders appropriately and in a timely manner.
Schedules and enters diagnostic tests and procedures into the order management system, following all appropriate workflows.
Obtains, verifies, and updates patient information including demographics, insurance, HIPAA forms, and financial waivers.
Prepares the examination room.
Escorts patient into the room.
Cleans examination room when the exam is complete.
Collects lab specimens according to departmental guidelines.
Accurately labels specimens.
Obtains vital signs: BP, temp, pulse, height & weight accurately and completely as required.
Documents appropriately in EHR.
Works cooperatively with PCR and clinical staff to ensure timely pre-authorizations.
Appropriately reviews and reconciles medication list.
Accurately documents allergies in EHR.
Reconciles encounters daily and accurately, according to policy guidelines.
Employs appropriate and timely use of Tasking.

High School Graduate or GED
Bachelor’s/ Associate Degree preferred
Medical Assistant Certification Required
Must obtain BLS within 60 days of hire
Excellent customer service skills
Ability to be a team player
Ability to deal with difficult personalities
Ability to communicate in English, both orally and in writing
Basic proficiency in computer use
Knowledge of medical office and terminology preferred
Experience with Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail) preferred
Experience with Standard Office Technology in a Window-based environment preferred

Medical Assistant – Pediatrics

About this role