Accurately manages patient registration and access processes within the healthcare revenue cycle.
Ensures data integrity, regulatory compliance, and a positive patient experience.
First point of contact for patients onsite in healthcare facilities.
Assigns accurate MRNs and completes compliance checks.
Collecting insurance information and processing physician orders.
Conducts audits of accounts to ensure accuracy and compliance.
Explains general consent for treatment forms and other documents to patients.

1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
Minimum Education: High School Diploma/GED
Required Certifications: CRCR Required within 6 months of hire (Company Paid)

Patient Access Associate Specialist

Key skills