About this role

Organizes and coordinates activities of assigned staff to ensure effective work in fiscally responsible manner.
Handles and solves problems related to area of assignment.
Works in conjunction with patient access manager to develop and coach staff, creating optimal performance.
Conducts and oversees orientation and training of all Patient Access staff.
Performs Revenue Cycle tasks to ensure compliance and excellent customer service.
Assists Patient Access Manager with day-to-day operations.
Monitors daily productivity and communicates with staff.
Assigns and coordinates staff schedules, including time off and call-offs.

1 to 3 Years Preferred
2 Year/Associate degree or 4 year/Bachelor’s Degree
2-3 years of supervisory experience in healthcare or business field preferred
Ability to lead/direct others; high degree of analytical ability; working knowledge of Microsoft Office.
Knowledge of registration, insurance, scheduling, and/or verification and hospital billing
Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI

Patient Access Supervisor

Key skills