Performing admitting duties for all patients admitted for services at the hospital
Assigning accurate MRNs, completing medical necessity / compliance checks
Providing proper patient instructions, collecting insurance information
Receiving and processing physician orders
Utilizing an overlay tool while providing excellent customer service
Conducting audits of accounts and assuring that all forms are completed accurately, timely to meet audit standards
Requirements
1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences
High School Diploma/GED
CRCR Required within 6 months of hire (Company Paid)