Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
Demonstrate mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment including cooking, refrigeration, ware-washing and other specialty food service equipment
Communicate with manufacturers as needed to help with diagnoses and parts identification
Consult with the Technical Assistance Group for technical support while onsite
Install all parts ordered for customers in a timely and professional manner and in line with company policy
Promote and recommend other services provided by Smart Care to customers when needed
Produce accurate and timely administrative documents such as work orders, time reporting, receipts, and truck stock inventory
Follow safe work practices and accident prevention procedures
Maintain a neat and orderly service vehicle along with accurate parts and tool inventory
Maintain productivity levels in accordance with company standards

High School diploma or equivalent
1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
Valid driver’s license and acceptable motor vehicle record
Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
Availability for occasional overnight travel as assigned

Service Technician

About this role