Key skills
AILeadership
About this role
Role Overview
- To manage and drive the innovation strategy to meet customer needs and ensure the bank's long-term success and competitive edge.
- Execution of market research to understand customer needs, pain points, and emerging trends to support the analysis of profitability, market size and positioning for new products compared to existing offerings.
- Monitoring of key metrics such as adoption rates, usage patterns, customer satisfaction, and revenue generation to assess the product's performance against set goals.
- Act as a visible enterprise leader for AI in HR, building confidence and momentum by connecting strategy to tangible use cases, scaled enablement and measurable outcomes.
Requirements
- Extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives
- Ability to negotiate with and influence stakeholders at a senior level both internally and externally
- Demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard
- Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge
- Define and drive the AI adoption model across HR.
Benefits
- Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs.