Family Care Coordinator
Nashville, Tennessee, United States of America
Full Time
2 hours ago
Key skills
Communication
About this role
Role Overview
- Determines family dynamics and assesses the family’s understanding of the patient’s prognosis when appropriate to initiate the donation discussion.
- Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration.
- Provides families with the detailed information required to give legal informed authorization for anatomical donation.
- Responds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure.
- Communicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process.
- Obtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary.
- Visually assesses donors, interpret charts, document information and communicate findings.
- Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient’s current clinical course.
- Maintains communication with hospital staff and attending physician regarding the potential donor family’s understanding of the prognosis and acts as a family advocate to the health care team as necessary.
- Provides education to hospital staff regarding authorization, family care process and donation process.
- Responsibilities may be affected by increased donor activity.
- Performs other duties as assigned.
Requirements
- A bachelor’s degree
- 2 – 4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention
- Knowledge of medical and legal principles of authorization, donor evaluation, and management.
- Exceptional teamwork, communication, and conflict management skills.
- Valid Driver’s license with ability to pass MVR underwriting requirements
Benefits
- Up to 184 hours of PTO your first year
- Up to 72 hours of Sick Time your first year
- Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
- 403(b) plan with matching contribution
- Company provided term life, AD&D, and long-term disability insurance
- Wellness Program
- Supplemental insurance benefits such as accident coverage and short-term disability
- Discounts on home/auto/renter/pet insurance
- Cell phone discounts through Verizon