Performance Marketing Expert – Customer Success

Role Overview

• Independently manage client accounts (from onboarding through optimization to contract renewals)
• Analyze cross-channel performance data together with clients (Google Ads, Meta, TikTok, Snap, ChatGPT Ads, etc.)
• Identify optimization opportunities and provide concrete recommendations for action
• Advise our clients on performance marketing topics and best practices for AI implementation
• Work closely with Account Managers on the strategic development of client accounts
• Collaborate closely with our Product & ML teams to further develop our platform

Requirements

• Several years (>3 years) of experience in performance marketing (agency or advertiser side); initial experience in a small company/startup or scale-up is an advantage
• Strong communication skills and genuine enjoyment of client-facing work
• A proactive mindset and the drive to advise clients with high-quality solutions
• Curiosity about AI and automation. You don’t need to be a developer, but you should be eager to work smarter with AI
• Very strong analytical skills and confidence working with data. Experience with incrementality testing, causal impact analysis, A/B testing, or econometrics/Marketing Mix Modeling (MMM) is a plus
• Native-level German and fluent (business/professional) English
• Willingness to travel occasionally (client meetings, team events)

Benefits

• Work on a leading European AI marketing platform
• Ownership, development opportunities, and direct impact
• International, ambitious team with strong cohesion
• A genuine AI-first culture: experiment, automate and share what you build — work with MCPs/coworkers/agents, etc.
• Twice a year the entire team travels to a special location for our Strategy Days, where we shape our culture and company strategy together (past locations: Lenzerheide, Engelberg, Helsinki, Berlin, Belgrade)