Journal Production Coordinator – 12 Month Fixed Term Contract

Role Overview

• Ensure article and issue targets are met for your allocated portfolio to maintain and progress a program of timely and target-driven publishing.
• Use management and organisational skills to assess portfolios on a detail-oriented basis and birds’ eye view, taking action to monitor the status of issues and articles in issues.
• Monitor copyflow and collaborate with the supplier project managers, peer review editors, commissioning editors and journal editors to obtain and complete publication to agreed schedules.
• Lead projects for continuous improvement, including projects and workshops to help improve workflows, processes, and policies.
• Champion best practice and consistency of process with vendors and across Emerald by becoming subject and process experts.
• Communicate effectively to provide excellent customer service for authors, editors, vendors and Emerald Publishing Services journals.
• Coach a team of external supplier project managers in the day-to-day activities of journal production across a portfolio of allocated titles.
• Actively monitor vendor performance through providing constructive feedback via approved methods and supporting the service deliver manager and the production team lead with vendor management activities.
• Ensure journal, article, and issue information is maintained and up-to-date across Emerald systems.
• Manage and implement strategic changes across a portfolio of titles in partnership with colleagues in Content Solutions and Content Acquisition.

Requirements

• Relevant publishing or industry experience in managing portfolios and working within publication targets
• Advanced organisation and project management skills
• Ability to scale workload and processes to support Emerald’s growing portfolio
• First-line manager skills of coaching, negotiating with confidence, training and managing remote teams
• Strong ownership tendencies and comfort in both detail and wider evaluation work
• Competence with data evaluation, particularly MS Excel, to evaluate internal reports and create clear information from data sets
• Problem-solving and decision-making skills
• Analytical and strategic skills
• Results-orientated
• Customer service skills
• Negotiating and influencing skills
• Relationship development and management
• Knowledge and ability to work with MS office applications
• Ability to learn and adapt to internal systems and processes

Benefits

• 38 days annual leave (inclusive of bank holidays)
• remote flexible working
• discretionary performance bonus
• 6% pension contribution (raising to 7% if you choose to increase your contribution above 2%)
• working from home allowance
• access to professional development opportunities
• numerous opportunities to progress your career