Work directly with prospective and existing manufacturing customers to understand operational challenges on the shop floor
Lead on-site and remote operational assessments focused on line performance, downtime, throughput, quality, and improvement potential
Translate plant-level observations into a clear operational and financial value story
Build practical business cases, including ROI, payback, and operational impact
Partner with account executives to shape customer conversations and reduce deal risk through credible operational insight
Support pilot and trial programs to help customers move from interest to adoption
Coach customer teams on how to use Factbird in a way that creates real value, not just more reporting
Build trusted relationships with stakeholders ranging from operators and CI leads to plant managers and senior decision-makers
Act as the bridge between customer needs, operational reality, and internal commercial and customer teams
Bring manufacturing best practices and operational-improvement thinking into how Factbird works with customers across the region

5+ years of experience in manufacturing operations, continuous improvement, operational excellence, operations consulting, or a closely related environment.
Strong understanding of OEE, downtime, throughput, quality, and operational KPIs
Hands-on experience with Lean, Six Sigma, TPM, or similar improvement methods
Ability to build and defend a practical business case for operational change
Confidence working with operators, supervisors, CI leads, plant managers, and senior stakeholders
Comfort with digital tools, dashboards, analytics, MES-adjacent systems, or industrial software
Fluency in Dutch and English — written and spoken — is required
Willingness to travel across Benelux

Flexible working hours — we trust you to manage your time
Competitive salary — compensation that reflects your skills, experience, and impact
Internet reimbursement — stay connected wherever you choose to work from
Thoughtful, human onboarding — step-by-step support from day one
Individual Development Plan conversations — bi-yearly career development aligned to your ambitions
Company-wide kickoffs & team days — we come together regularly across teams and regions
A global, inclusive culture — diverse backgrounds and perspectives, actively celebrated

Operational Excellence Consultant – Manufacturing Intelligence

Key skills