Lead the planning, execution, and continuous improvement of Women in Payments’ leadership and community programs.
Oversee the full lifecycle of program delivery, from concept and planning through to execution and post-program evaluation.
Manage multiple concurrent programs including Leadership Collective, Global Mentorship Program, POM Cafés, MC6 Spotlights, and other initiatives designed to engage the community.
Develop and maintain program timelines, project plans, and workflows to ensure programs are delivered on schedule and at a high standard.
Serve as the primary point of contact for program participants, speakers, partners, and sponsors.
Manage a high volume of sponsor communications, ensuring sponsor deliverables and participation are executed according to program objectives.
Maintain strong, collaborative relationships with participants and partners to support program success and long-term engagement.
Coordinate all program logistics including invitations, participant confirmations, session scheduling, and preparation materials.
Manage speakers and hosts, including outreach, application coordination, scheduling, and preparation.
Oversee program execution for both virtual and in-person sessions, including run-of-show development, speaker preparation, and technical coordination.
Track and analyze program engagement, participation, and performance metrics.

3+ years of experience in program management, event management, or community engagement roles.
Strong project management and organizational skills with the ability to manage multiple initiatives simultaneously.
Excellent written and verbal communication skills.
Experience managing stakeholders, sponsors, and senior-level participants.
Proficiency with project management tools, CRM or association management systems, and Microsoft Office.
Experience coordinating virtual and in-person events or leadership programs is considered an asset.

Program Specialist

Key skills