Learn and implement WR-specific case workflows as developed by Global practice leadership, including utilizing WRapid and other necessary technology platforms daily
Under the supervision of attorneys and managers, communicate with clients throughout the case process, including before and during travel
Oversee the work of local advisors to ensure that all necessary steps are being taken during the course of each case
Maintain accurate records and update internal databases in a timely and consistent manner
Develop and utilize an understanding of the global mobility requirements for the countries in which the firm’s clients are traveling, including staying up to date on these requirements as they change
Promptly alert attorneys and managers of any issues relating to a particular case so that they may be addressed
Consistently utilize organizational tools to manage a high volume of cases at any given time
Adhere to current Service Level Agreements (SLAs) specific to each client
Requirements
Bachelor’s degree with strong academic record
Experience in global mobility or international immigration or 1-3 years experience in high volume business immigration preferred
Excellent organization and time management skills
Superb attention to detail
Ability to prioritize multiple projects in a high-volume, fast-paced environment
Clear and effective communication skills, especially in a professional email setting