Transformation Change Manager

Role Overview

• Develop change management plan for transformation program and initiatives, owns and ensures execution of the plan.
• Apply a structured methodology and lead change management activities: Leverage a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project.
• Assess the change impact: Support the overall design and definition of change components, processes, personas and roles & responsibilities.
• Identify changes in process and program and integrate change management activities into the overall project plan, working closely with the project managers.
• Consult and coach project teams / workstreams on how to move towards a common goal.
• Create before & after comparisons that help stakeholders and employees to understand the change journey.
• Define key stakeholders and establish outreach plans to ensure everybody is informed and engaged – no surprises to key stakeholders.
• Identify and manage anticipated resistance / risks / sensitivities, mitigate risks with extensive scenario planning and risk mitigating tactics.
• Support communication and training efforts: Enable the design, development, delivery and management of key communications (communication plan, messaging, communications review process).
• Develop toolkits and materials, review with focus groups for validation, ensure checkpoints and steps completed for successful launch and adaptation.
• Build advocates / superusers that support spreading the word.
• Define and measure success metrics and monitor change progress; Measure execution and establish feedback loops, evaluate and ensure user readiness, conduct surveys internal and external to catch pulse.

Requirements

• Four-year or Graduate Degree in Business Administration, Organizational Development, Human Resources, Communications, Project Management, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in change management, transformation management, program management, organizational effectiveness, business transformation, or a related field.
• Experience leading large-scale organizational change initiatives and cross-functional transformation programs in global or matrixed environments is highly preferred.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave