Small Business Specialist

Role Overview

• Responsible for demonstrating excellent customer service in accordance with the U.S. Bank Core Values
• Provides comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
• Actively deepens existing customer relationships through routine calling and develops new relationship opportunities through business development activities
• Combines digital tools with strong human connections to offer solutions to business customers
• This job requires outside prospecting and sales activities to grow revenue and achieve the assigned financial targets and growth goals
• Other responsibilities include account openings, identifying and opening product solutions and account servicing and maintenance for customers within the segment
• Actively develops both internal and external relationships and collaborates with branch partners, centers of influence, clients and other business line partners
• Refers clients to Business Banking and/or other U.S. Bancorp areas for additional needs

Requirements

• Bachelor's degree, or equivalent work experience
• Typically three or more years of customer service, consultative sales and/or prospecting experience
• Comprehensive knowledge of applicable bank and branch policies, procedures and support systems
• Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations
• Basic knowledge of cash flow management and business credit underwriting
• Effective written and verbal communication skills and can convey business recommendations in an effective manner

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law