About this role

Responsible for performing admitting duties for all patients receiving services at Ensemble Health Partners.
Training, scheduling, and other senior-level responsibilities.
Performing functions while meeting the mission of Ensemble Health Partners and all regulatory compliance requirements.
Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity or compliance checks, providing proper patient instructions, collecting insurance information.
Operating the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
Responsible for the development of training materials and programs for new hires to the department, as well as providing continuing education to associates in all areas of the revenue cycle.
Responsible for the collection of point of service payments.

1 to 3 Years of Experience
Understanding of Revenue Cycle including admission, billing, payments, and denials.
Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification.
Knowledge of Health Insurance requirements.
Knowledge of medical terminology or CPT or procedure codes.
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Senior Patient Access Specialist

Key skills