About this role

Organizes and coordinates the activities of assigned staff to ensure safe, effective, and appropriate work in a fiscally responsible manner.
Handles and solves problems related to area of assignment.
Maintains a working knowledge of functions in area of responsibility.
Works in conjunction with patient access manager to develop and coach staff.
Conducts and oversees orientation and training of all Patient Access staff.
Performs Revenue Cycle tasks necessary to ensure compliance and excellent customer service.
Assists Patient Access Manager with day-to-day operations.
Coordinates all registration duties with direct and indirect reporting employees.
Ensures registration and pre-registration duties are completed daily.
Provides training for staff.

1 to 3 years of supervisory experience in healthcare or business field preferred
2 Year/ Associate degree or 4 year/ Bachelor’s Degree
Ability to lead/direct others; high degree of analytical ability
Working knowledge of Microsoft Office
Knowledge of registration, insurance, scheduling, and/or verification and hospital billing
Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements

Patient Access, Pre-Access Supervisor

Key skills