Strategy & Operations Consultant

Role Overview

• Develops solutions and makes recommendations impacting clients and colleagues
• Builds a network of contacts
• Develops techniques of persuasive verbal and written presentation
• Identifies and manages change effectively and efficiently in a changing environment
• Works with team members to utilize change management processes and tools to create plans to support adoptions of changes required by project or initiative
• Tests client hypotheses and solutions with robust data consulting processes and techniques
• Leads meetings/work sessions to support execution of engagements
• Manages delivery in consulting engagement under guidance of experienced colleagues
• Uses planning tools and techniques and sets milestones appropriate for size and scale of assignment
• Handles changes in project scope and seeks advice when needed
• Defines project management processes and standards and establishes targets, benchmarks and performance measures for project delivery
• Plans, organizes, controls and evaluates projects from concept phase to implementation
• Assists with data collection, data entry and report generation

Requirements

• Bachelor’s Degree in Business or Related Field
• Typically requires ~3 years of experience in healthcare payer or provider operations
• Knowledge and expertise in use of project, program management, and performance improvement methodologies and tools
• Advanced computer skills in Microsoft Office Suite, particularly around Excel and PowerPoint
• Strong written and oral communication skills with demonstrated ability to concisely communicate with key leaders
• Highly motivated, organized, self-starter with a focus on delivery of key project objectives
• Demonstrated effective interpersonal skills and evidence of being a strong team player
• Possesses a strong orientation toward innovation and new ideas
• Facilitation and persuasion skills with ability to influence peers, superiors and sub-ordinates.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short
• and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program