NOC/MOC Analyst
Barueri, São Paulo, Brazil
Full Time
2 hours ago
No Sponsorship
Key skills
DNSGrafanaLinuxPrometheusPythonTCP/IPShellCommunication
About this role
Role Overview
- Monitor systems, networks, and services using NOC/MOC tools.
- Identify and resolve incidents, ensuring operational continuity.
- Escalate issues to support teams according to SLAs.
- Document incidents and maintain up-to-date records.
- Prepare availability and performance reports.
- Contribute to improvements in monitoring processes.
Requirements
- Experience with monitoring tools (e.g., Zabbix, Nagios, Grafana, Prometheus).
- Basic networking knowledge (TCP/IP, DNS, VPN).
- Familiarity with operating systems (Linux and Windows).
- Good communication skills and ability to work under pressure.
- Certifications such as ITIL, NOC/MOC, or networking (e.g., CCNA).
- Experience with high-availability environments.
- Knowledge of scripting for automation (Shell, Python).
Tech Stack
- DNS
- Grafana
- Linux
- Prometheus
- Python
- TCP/IP