Maintain accurate inventory records for IT hardware, peripherals, and related equipment, including asset status, location, assignment, and lifecycle stage.
Configure, prepare, asset tag, package, and deploy IT devices and equipment in accordance with established standards and procedures.
Coordinate the receiving, storage, movement, pickup, delivery, and shipment of IT assets between corporate, warehouse, and field locations.
Partner with IT technicians, procurement, facilities, and internal business teams to fulfill equipment requests and support new hire, replacement, refresh, and project-related device needs.
Track incoming requests, work activities, fulfillment status, and related updates through designated ticketing and asset management systems.
Perform quality checks on returned equipment to determine reuse eligibility, repair needs, redeployment readiness, or retirement requirements.
Support inventory audits, reconciliation activities, and reporting related to asset utilization, availability, and equipment movement.
Maintain an organized, safe, and orderly warehouse and storage environment while following appropriate handling, labeling, and documentation practices.
Collaborate with cross-functional teams to define, update, and follow equipment standards, deployment procedures, and operational workflows.
Identify opportunities to improve logistics, inventory, and asset management processes to increase accuracy, efficiency, and service delivery.
Operate effectively in a warehouse-style environment and assist with equipment handling, staging, and transportation as needed.
Requirements
Associate degree in a relevant field or three or more years of IT-related experience
Experience with enterprise systems used for asset management, device provisioning, and equipment setup
Ability to diagnose basic hardware and software issues during device setup, return, or redeployment
Forklift certification is preferred
Experience with Microsoft, Apple, Azure, SAP, Zendesk, InTune, and Tanium is preferred
Tech Stack
Azure
Benefits
A comprehensive benefits package including paid time off