Acting as the bridge between business, IT, and external users, providing system leadership across the Application Management System (AMS) and Cost Recovery System (CRS), supporting users, resolving issues, and ensuring systems effectively enable regulatory processes.
Leading system performance and governance of AMS and CRS; supporting users through training and guidance; managing relationships with internal stakeholders, agencies, and vendors; overseeing upgrades, releases, and testing; and driving continuous improvement in time management and cost recovery processes.
Systems that are reliable, fit-for-purpose, and continuously improving; confident and capable users across internal and external stakeholders; high-quality, accurate reporting and insights; and strong relationships that ensure issues are proactively managed and resolved

Strong experience working with business systems, ideally in application or case management environments
Demonstrated knowledge of time management and cost recovery processes
Experience leading or supporting system improvements, releases, or change initiatives
Advanced analytical and reporting capability, including tools such as Power BI
Strong stakeholder engagement skills, with the ability to build trusted relationships across technical and non-technical audiences
Experience developing and delivering training, guidance, or system documentation for users

flexible working culture
three additional paid leave days between Christmas and New Years in addition to four weeks’ annual leave
$400 non-taxable payment to help you set up working at home
an annual paid EPA Environment Day to support the community with environmental initiatives
in-house Māori cultural capability building programme
learning opportunities, including the annual EPA Symposium
active and lively social club, and diverse groups and support networks
EPA awards recognising individual and team effort
relocation help for those moving to New Zealand from overseas

Product Owner – Land and Oceans Applications

Key skills