Senior Manager, Data Operations and Governance

Role Overview

• Own intake and integration of commercial data sources, including specialty pharmacy, REMS, claims, and field/CRM data
• Serve as the primary technical point of contact for data aggregators and external vendors. Hold partners accountable to SLAs and data quality standards; resolve issues when feeds break or quality slips
• Design and maintain the data models, transformations, and consumption layers that downstream analytics, forecasting, and reporting depend on
• Build and operate scalable, credential-safe data pipelines
• Establish and enforce data governance practices: lineage, definitions, access controls, audit trails, and change management
• Partner with Commercial Analytics, Forecasting, Field Operations, Market Access, and IT to ensure data products meet consumer needs and handoffs are clean
• Support compliance with HIPAA, PDMA, aggregate spend, and other regulatory requirements
• Support the build of a data function: documentation, runbooks, and monitoring that outlast any one person on the team

Requirements

• Bachelor’s degree in computer science, Data Engineering, Information Systems, Statistics, or a related field (Master's a plus, not required)
• 6+ years of experience in data operations, analytics engineering, or commercial data management within pharmaceutical, biotech, or healthcare with at least 2 years in a senior individual contributor or lead role
• Hands-on experience with specialty pharmacy data strongly preferred; adjacent specialty data experience (claims, LDD, hub, REMS) also considered
• Working knowledge of SP data aggregation platforms, familiarity with Veeva software tools including Network and Nitro are a plus
• Strong technical toolkit: advanced SQL, Python, dbt or comparable transformation framework, and AWS/S3 or equivalent cloud infrastructure
• Demonstrated ability to model data thoughtfully, with opinions on grain, naming, and structures that hold up over time
• A scrappy, builder orientation. Comfortable in environments where the playbook is still being written, and able to push back on vendors and stakeholders without burning bridges
• Strong communication skills, including the ability to translate technical tradeoffs to non-technical commercial leaders.

Tech Stack

• AWS
• Cloud
• Python
• SQL

Benefits

• Total Package includes discretionary bonuses and equity