Director – Continuous Improvement

Role Overview

• Lead the implementation of continuous improvement practices based on recognized methodologies, including Lean and Six Sigma
• Lead initiatives aimed at improving productivity, quality, standardization, and the optimal use of resources
• Identify opportunities to improve processes, work methods, and ways of collaborating
• Oversee business analysis activities, including workshops, process documentation, requirements identification, and the coordination of multidisciplinary resources
• Develop improvement solutions that incorporate, among other things, automation, digitization, artificial intelligence, and process simplification
• Measure the results, benefits, and progress of initiatives and report on them to management
• Promote a culture of continuous improvement, collaboration, and innovation
• Support managers and their teams in developing management skills, tools, methods, and practices
• Foster stakeholder buy-in for cross-functional initiatives and support effective collaboration among teams
• Develop and maintain an internal network that promotes the sharing of expertise and the identification of opportunities for improvement
• Co-lead the PMO's governance in partnership with the Vice President of IT and the IT/OT leads
• Help prioritize, align, and monitor the company’s strategic initiatives
• Work with governance bodies to analyze and oversee high-value-added projects
• Track roadmaps, milestones, expected benefits, and performance metrics
• Support managers in identifying and tracking key performance indicators and return on investment
• Demonstrate leadership and resilience in managing issues, challenges, and unforeseen circumstances
• Ensure alignment between organizational objectives, business processes, and the evolution of enterprise systems
• Oversee the evolution of processes integrated into systems to ensure their consistency, efficiency, and performance
• Guide decisions that impact business processes and platforms while minimizing risks
• Contribute to data governance, information quality, and the optimal use of indicators in decision-making

Requirements

• A university degree in business administration, engineering, or a related field
• Master's degree or MBA (preferred)
• Lean Six Sigma Black Belt (LSS BB) Certification
• At least 7 to 10 years of relevant experience in organizational transformation, change management, or management consulting
• Experience in the renewable energy sector is a plus
• Recognized expertise in organizational design, governance, and process improvement
• Proven experience in managing complex, cross-functional projects within large organizations
• Excellent communication, influence, and stakeholder management skills
• Strong analytical skills and data-driven decision-making
• Ability to thrive in a complex environment and manage multiple priorities simultaneously
• Inspirational leadership that fosters collaboration and continuous improvement
• Proficiency with the Microsoft 365 suite
• Proficiency in Power BI and Power Automate
• Proficiency in process mapping tools
• Experience with Oracle ERP systems, Salesforce CRM, and the SharePoint and M-Files document management platforms
• Proficiency in Jira
• Knowledge of other productivity tools is a plus
• Experience with the use of artificial intelligence in operations is a plus
• Bilingualism (French and English, both spoken and written) is required to facilitate ongoing collaboration with various stakeholders outside Quebec

Tech Stack

• ERP
• Oracle
• Oracle ERP

Benefits

• Competitive salary and annual bonus
• Three weeks vacation to start and paid vacations during the holiday season
• 100% Innergex-funded medical insurance from day one of employment, including primary care services via telemedicine
• Group retirement plans with employer participation
• 100% Innergex-funded Wellness account
• Electric vehicle (E-VIP) incentive program
• Hybrid work model
• Career development opportunities
• Offices accessible by public transportation