Legal Operations Specialist, Technology and AI

Role Overview

• Configure, administer and maintain legal technology platforms including CLM, matter management, document management and e-billing, working within Nuvei’s existing enterprise environment.
• Build and maintain integrations between legal platforms and other systems used across the business, including Salesforce, SharePoint and Power BI, working with IT and Product teams on technical requirements and architecture.
• Work with lawyers and legal ops colleagues to identify where processes are slow, manual or error-prone; map those workflows and implement improvements.
• Assess gaps between current platform capabilities and what the legal team needs; recommend and deliver solutions.
• Produce process documentation, business requirement documents and functional specifications.
• Support the evaluation and selection of new tools, providing technical input on integration requirements and platform fit.
• Build automated workflows such as Power Automate or equivalent, reducing repetitive manual tasks across the legal function.
• Develop AI-assisted tools on top of legal platforms, including contract automation, document intake workflows, watched-folder triggers and Copilot-based tools for the legal team, in collaboration with Nuvei’s AI and Innovation team.
• Connect AI tools to existing systems via APIs; manage prompt libraries, workflow configurations and documentation.
• Support the Legal Department in adopting new tools, including training and troubleshooting.
• Build and maintain dashboards and reports in Power BI or equivalent, covering workload, contract cycle times, team performance and other operational metrics for legal leadership.
• Analyze operational data to identify patterns, surface inefficiencies and flag automation opportunities.
• Define and track KPIs for the legal function, working with legal colleagues and the BI team.

Requirements

• 5+ years of experience in business systems, operations technology or enterprise systems role, with a track record of configuring SaaS platforms, building integrations and driving technology-enabled process improvements.
• Practical experience configuring and administering enterprise platforms such as Salesforce, SharePoint and Power BI, including connecting them to other systems through automation tools and APIs.
• Experience leading or championing cross-functional projects, influencing stakeholders, and driving change in environments where collaboration, initiative, and ownership are critical to success.
• Demonstrated ability to identify process problems, map workflows and deliver solutions that reduce manual effort.
• Able to gather requirements from non-technical colleagues and translate them into working technical solutions.
• Strong analytical skills; comfortable with data, reporting and using metrics to guide decisions.
• Clear and direct communicator, able to work effectively across technical and non-technical teams.
• Bachelor’s Degree in a related field or equivalent experience.

Benefits

• Competitive holiday allowance
• Group Insurance Benefits
• Flexible working model
• Employee Assistance Program