Coordinate with utility providers to establish, transfer, and discontinue service for residential and commercial properties.
Prepare and enter utility billing data into accounting and property management software.
Research and resolve utility billing discrepancies and service-related issues.
Maintain accurate utility account records, including account numbers, service addresses, and billing information.
Work closely with property management and accounting staff to support utility-related operations.
Maintain organized electronic records and documentation related to utility accounts and vendor communications.
Assist with resident and tenant utility billing processes, including adjustments and account reconciliations.

Fluent in English (written and verbal)
Strong accounting background with previous experience in bookkeeping or accounting support
Proficiency with QuickBooks, RentManager, or other accounting software
A preference for understanding maintenance-related expenses and credit card receipts is preferred
Excellent communication skills and ability to work independently
Reliable, detail-oriented, and comfortable with remote training.

Utilities Specialist, Virtual Assistant

Key skills