Engage with business stakeholders to understand pricing, commercial, and operational requirements
Translate business needs into structured requirements, user stories, and acceptance criteria suitable for delivery teams
Identify dependencies, risks, and downstream impacts of proposed changes early in the lifecycle
Own the creation and management of requirements and defects within Agile delivery tools (e.g. Jira)
Support backlog refinement, sprint planning, and user acceptance testing by acting as the primary point of clarification between business and technical teams
Ensure delivered solutions align with the original business intent and agreed scope
Analyse requirements that span multiple enterprise systems, including pricing, quoting, CRM, and downstream operational processes
Work closely with technical teams to design solutions that are scalable, compliant, and aligned to system constraints
Partner with cross-functional teams to support structured intake, prioritisation, and decision-making processes
Contribute to improved standards, documentation, and ways of working across analysis and delivery
Requirements
6–10+ years’ experience as a Business Analyst or Senior Business Analyst in a complex enterprise environment
Strong background supporting business critical systems in areas such as pricing, finance, revenue, operations, or transactional platforms
Experience working within Agile or hybrid delivery models alongside product and engineering teams
Proven ability to elicit, document, and manage business and functional requirements
Strong analytical skills, with the ability to break down complex problems and assess end-to-end impacts
Experience using tools such as Jira, Confluence, or similar requirements and delivery platforms
Excellent written and verbal communication skills, with confidence in engaging senior stakeholders
Exposure to pricing systems, CPQ platforms, CRM tools, or quote to cash processes
Experience working with pricing constructs such as volume tiers, minimum fees, recurring vs one time charges, or approval of workflows
Background in large-scale transformation programmes, system migrations, or enterprise process change
Experience in financial services, payments, technology, or other regulated industries
Benefits
Opportunity to work on high impact commercial and pricing initiatives within a complex enterprise environment
Exposure to senior stakeholders and strategic programs
A role with genuine influence over how systems and processes evolve, not just how requirements are documented