The Manager of Fleet Client Services will lead and provide directions for the scheduling team.
Manage and grow a portfolio of Fleet Maintenance clients in a high-volume market.
Responsible for client retention and expansion, driving revenue streams.
Acts as a manager-level escalation point for complex customer issues.
Build and maintain client relationships and ensure exceptional customer experience.
Evaluate growth opportunities by client needs and market trends.
Responsible for annual sales targets and customer churn metrics.
Provide leadership and direction to the scheduling team.
Cultivate and maintain positive working relationships with clients.

Bachelor’s degree in a related discipline and 6 or more years of experience in account management and client engagement.
At least 1 year in a management or leadership role.
Travel required: up to 40%.
Safe Drivers needed; Valid driver’s license required.
Adaptable, results oriented and proven ability to meet and exceed sales targets.
Proven track record of successfully building relationships, consulting and selling value added service solutions.
Skilled in effective negotiation techniques with strong verbal and written communication skills required.
Ability to foster productive and professional internal and external business relationships required.

A competitive salary and top-notch bonus/incentive plans.
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
Comprehensive healthcare benefits, with multiple options for individuals and families.
Generous 401(k) retirement plans with company match.
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
Professional development and continuing education opportunities.
Access to financial wellness/planning resources.

Manager, Fleet Client Services

Key skills