Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards.
Maintain a professional and supportive image among subordinates and supervisor.
Schedule employees within Company guidelines to maximize customer service and maintain site image.
Promote excellent service and resolve customer complaints in a timely, professional manner.
Develop positive and professional relationships with all suppliers.
Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
Train all employees on safety procedures and promote safety awareness.

High School diploma or GED preferred.
Experience in retail sales preferred.
Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
A valid driver’s license and adequate transportation to/from bank and corporate management meetings.
Ability to communicate (orally and in writing) in English.

Manager in Training

Key skills