Fair and Responsible Banking Analyst – Testing Program Governance

Role Overview

• Lead and manage end-to-end technical writing deliverables for the Fair and Responsible Banking Testing Program, transforming complex data, analytical outputs, and technical concepts into clear, concise, and impactful communications and reporting. Ensure consistency, accuracy, and alignment across program documentation and reporting materials.
• Develop, document, and maintain procedures, standards, and job aids based on managerial direction and stakeholder requirements to ensure consistent execution and adherence to risk management objectives.
• Develop and deliver standardized presentations tailored to a variety of stakeholder groups, ensuring clear, consistent, and effective communication of stakeholder training and requirements.
• Coordinate, prepare, and manage responses to internal audits, regulatory examinations, and other review activities, ensuring accurate, timely, and comprehensive submissions.
• Lead and manage multiple concurrent projects, ensuring scope, timelines, and deliverables, are effectively managed. Monitor project performance and proactively address issues that may impact timely completion of deliverables and commitments. Provide timely escalation and awareness items to management and other stakeholders as appropriate.
• Develop comprehensive project plans, milestones, gap assessments, and communication strategies. Support the implementation and maintenance of governance routines, project reporting and documentation, and status updates.
• Influence and drive alignment among cross-functional teams, even in situations where direct authority does not exist. Facilitate discussions and decision-making with stakeholders and maintain effective communication throughout the project lifecycle.
• Apply critical thinking and risk management skills to evaluate complex situations, identify root causes, and recommend effective solutions. Identify potential dependencies and obstacles early and implement strategies to minimize downstream impacts.

Requirements

• Bachelor's degree, or equivalent work experience
• Typically more than six years of applicable experience
• Experience in Audit, Legal, Compliance, Operational Risk, Model Risk Management, Enterprise Risk Management, Regulatory Relations, or related risk disciplines.
• Experience supporting internal audits, regulatory examinations, issue remediation, or other governance and oversight activities.
• Experience with technical writing, including translating complex analytical processes and requirements into structured documentation, including policies, procedures, standards, control frameworks, and process flows.
• Ability to identify, assess, document, and communicate risks, controls, dependencies, and mitigation strategies to stakeholders and management.
• Demonstrated experience creating management reporting, presentations, procedures, and other written communications.
• Experience managing cross-functional initiatives involving process improvements, risk assessments, or governance enhancements.
• Proficient with Microsoft Office packages, specifically Word, Excel, and PowerPoint. Experience with dashboard creation or automation tools a plus.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law