About this role
Role Overview
- contributes to administration of utilization management
- perform advanced administrative/operational/customer support duties that require independent initiative and judgment
- provide non-clinical support for the policies and procedures ensuring best and most appropriate treatment, care or services for members
- make decisions typically focused on methods, tactics and processes for completing administrative tasks/projects
- exercise discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques
Requirements
- 3 or more years administrative or technical support experience
- Demonstrated ability to articulate ideas effectively in both written and oral forms
- Advanced knowledge of MS Office including Word, Excel, and Outlook in a Windows based environment and an ability to quickly learn new systems
- 25 mbps download speeds or higher to ensure connectivity and 10 upload
- this is the speed requirement
- Proficient utilizing electronic medical record and documentation programs
- Proficient and/or experience with medical terminology and/or ICD-10 codes
Benefits
- medical, dental and vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance
- many other opportunities