Performing admitting duties for all patients admitted for services at the hospital.
Assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders.
Adhering to policies and providing excellent customer service in interactions with compassion.
Conducting audits of accounts and assuring that all forms are completed accurately and timely to meet audit standards.
Responsible for the pre-registration of patient accounts prior to patient visits.

1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
High School Diploma/GED
CRCR Required within 9 months of hire (Company Paid)

Patient Access Specialist

Key skills