supports daily ITGS operations focused on Medicare Part D enrollment processing
analyzes, runs, monitors, and maintains daily batch operations, FTP, and ETL processes
troubleshoots job failures, researches business and IT requests, creates and schedules jobs, supports production activities, and assists with release deployments
handles requests from internal and external customers, clients, and vendors while meeting service-level expectations
partners with business, development, and infrastructure teams to deliver projects, system upgrades, and maintenance requests on time and with high quality
Requirements
1-3 + years proficiency with SSIS, SQL, DB2, UNIX, and UNIX variants in a large-scale environment
1-3 + years of working knowledge of Windows' Active Directory, Networking protocols, Batch Scheduling, ETL, and FTP
1-3 + years of experience in application production support (Level 1–3), incident management, and troubleshooting of enterprise systems
Familiarity with monitoring tools, logging frameworks, and IT operations processes
Ability to work effectively in a fast-paced, cross-functional environment
Excellent analytical, communication, and problem-solving skills