Senior Manager – Datacenter Operations – Storage, Backup and Recovery Platforms

Role Overview

• Drive the end-to-end management of enterprise storage platforms, data protection solutions, and recovery capabilities across multi-site datacenter environments while Genworth continues to advance a rapidly developing modernization strategy.
• Oversee multi-site storage and data protection environments to ensure optimal performance, capacity, and availability of enterprise storage platforms and backup services.
• Manage the portfolio of storage technologies and backup solutions to meet scalability, resiliency, and retention objectives aligned with enterprise strategy such as NetApp, EMC Isilion, Commvault.
• Develop and enforce operational procedures and best practices for storage systems, backup platforms, and recovery processes through a combination of system administrators and support staff.
• Monitor system health, data integrity, and backup success rates.
• Implement capacity and retention planning to ensure long term data availability and compliance.
• Ensure disaster recovery capabilities, backup processes, and business continuity plans are defined, maintained, and regularly tested across all supported environments.
• Develop reporting for consumption on a regular basis.
• Enforce strong data protection controls and compliance with internal policies and regulatory requirements across storage and backup environments.
• Proactively manage risk through encryption, immutability, access controls, and vulnerability remediation.
• Align data protection practices with enterprise governance, audit standards, and regulatory frameworks (SOC,ISO,NIST).

Requirements

• Bachelor’s degree in information technology, Computer Science, or 10+ years in IT Infrastructure roles, with at least 5+ years in management of datacenter operations and managing large scale storage, backup, and recovery environments.
• Demonstrated experience supporting multi-site datacenter operations.
• Strong understanding of enterprise storage platforms (NetApp), data protection technologies, backup and recovery methodologies (Immutability, Indelibility, air gap), and disaster recovery practices.
• Experience with data lifecycle management, retention strategies, and data durability solutions in high availability environments.
• Knowledge of security and compliance requirements related to data protection and recovery services.
• Proven experience managing budgets and optimizing infrastructure costs, including storage consumption and licensing.
• Demonstrated ability to manage vendors and enforce contractual obligations tied to service delivery and performance.
• Strong leadership and team management capabilities with experience leading technical teams in high availability, mission critical environments.
• Effective communicator able to translate complex data protection concepts to business stakeholders and influence strategic decisions.
• Ability to coordinate across infrastructure domains within a shared responsibility model.

Benefits

• Competitive Compensation & Total Rewards
• Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services