About this role

Be a Process Improvement expert for AI within Source to Pay (S2P) organization in Synchrony
Align with Coupa’s roadmap for AI Agents
Collaborate with S2P cross functional teams and AI working group to enable AI related functionalities in Coupa system
Implement Gen AI features and create AI agents in procurement applications
Coordinate with Coupa team to provide requirements for Source to Pay use cases
Configure Procurement/Sourcing modules – CLMA, Sourcing, and Supplier Management for new implementations and CI projects
Develop and maintain configuration timelines, documentation
Review release notes for Coupa releases and propose process efficiencies
Sanity check and test E2E new configurations along with defect tracking matrix
Collaborate with Coupa support team for resolution of product issues/defects
Assist in projects to support Source to Pay organization initiatives and mentor team members

Graduate or Post-Graduate in any discipline with 5+ years of overall work experience in IT industry
In lieu of degree, 7+ years of overall work experience in IT industry
Minimum 5+ years of business knowledge in Procurement, Supplier Management, Contracts (CLMA), Sourcing, Accounts Payable
3+ years of experience in implementation of AI / Gen AI features, and Orchestration tools in any widely used procurement applications
High level of familiarity and understanding of AI/ML, Deep Learning and Gen AI concepts

Enhanced Flexibility offered in Synchrony India
Option to work from home or workspaces in Regional Engagement Hubs—Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR

AVP – Sys Admin, AI Solution Architect

Key skills