Senior Developer Analyst – Print Communications

Role Overview

• Manage, execute, and monitor high-risk print production processes; ensure meticulous accuracy and rigorous testing and quality control measures in all data creation, transmission, and reconciliation.
• Analyze and document product requirements with a focus on understanding the implications of every specification due to the high-visibility and high-risk nature of the operations.
• Serve as a critical contributor in the development and testing of new or updated products.
• Create reporting post-production to monitor and identify high risk borrower communications.
• Maintain vendor scorecards related to print functions including monthly volume, SLA’s, and issues management.
• Serve as the subject matter expert and provide expert advice for the Print Communications processes and data for internal business partners and leadership, providing guidance and offering solutions.
• Design and build complex, efficient SQL code to meet business objectives and assist with creating automated controls for our print processes.
• Develop and maintain ETL processes.
• Detect issues in processes or data with the authorization to take appropriate measures independently to address or escalate them, ensuring risks are minimized.
• Engage in special projects centered around letter data, ensuring accurate representation and handling of information within and outside of the organization.
• Research and generate quick turnaround ad-hoc reports, as needed.
• Collaborate with other members of the Print Communications department to ensure department objectives are met.
• Track and maintain data for presentation to internal and external clients and vendors in diverse formats including but not limited to monthly volumes, monthly vendor spend, and letter controls.
• Create and maintain documentation for print data and processes using Excel, Word, and Markdown, emphasizing the importance of rigorous accuracy and attention to detail.
• Proactively respond to business needs with minimal to no supervision.
• Perform quality review of peer code and provide constructive feedback.
• Analyze complex reports with the ability to reconcile discrepancies or anomalies to ensure data accuracy and integrity.
• Mentor and train junior team members.
• Perform other duties as assigned by management.
• Stay up to date with the latest trends and technologies in print communications and loan servicing to continuously improve processes and output.

Requirements

• Bachelor's degree in Computer Science, Engineering, Business Information Systems, Information Management, or other quantitative discipline with specialization from an accredited college or university.
• 5+ years’ work experience using advanced SQL required.
• Experience with source control such as Team Foundation Server (TFS) preferred.
• System design experience preferred.
• Mortgage Servicing experience a plus.
• General programming experience a plus.
• Experience with Servicing Director, LMS, OnBase, and other systems used by Shellpoint is a plus.
• Additional experience that would be a plus: Azure, Snowflake, Powershell, Snaplogic, Markdown, Smartsheet, or SharePoint.

Tech Stack

• Azure
• ETL
• SQL
• TFS

Benefits

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
• Adoption Assistance
• Tuition & Certification reimbursement
• Employee Mortgage Loan Program
• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
• Newrez NOW: Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.
• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
• Matching Gifts Program
• dollar-for-dollar up to $1,000
• Access to grants, nonprofit resources, and volunteer opportunities
• More than $6,000,000 donated since 2020
• 1 in 5 employees participates in at least one Employee Resource Group (ERG)