Director, Business Risk and Controls Transformation

Role Overview

• Direct staff and initiatives that support risk and control management programs, to include governance support, risk oversight, risk infrastructure development, risk identification, quantification, aggregation, and emerging risks.
• Advise senior management and influences process change.
• Build and manage a high performing team of risk and internal control professionals through recruitment, training, coaching, performance management and related managerial activities.
• Manage consulting relationships with internal and external clients regarding budget and implementation deliverables and risk mitigation plans as appropriate.
• Partner with key stakeholders in the business and oversees the identification, assessment and documentation of risks and controls, including risks associated with new or modified products, services, distribution channels, regulations and/or third-party operations.
• Review, communicate and recommend the development of governance policies and procedures in partnership with senior leaders to ensure appropriateness and adequacy versus industry best practices and regulatory requirements.
• Provide counsel to business unit managers on risk management issues and supports the evaluation of new product strategies on their impact to USAA's risk profile.
• Educate risk owners on risk/control best practices and may work with other lines of defense in the development and implementation of controls.
• Manage processes for collecting accurate and complete internal loss data from business areas.
• Direct analysis and data mining initiatives that identify, validate, and manage emerging risk exposures, as necessary.
• Assist in the early identification of risk trends by establishing and monitoring key performance and risk indicators.
• Oversee the preparation of key reports and communications and may present to governance committees, senior leaders, regulatory bodies and the USAA Board of Directors.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

• Bachelor's Degree in Risk Management, Business, Finance or related field of study; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• Minimum 8 years’ experience supporting risk and/or compliance related activities in a financial services operating environment or other relevant industry; OR 8 years of experience in a relevant quantitative discipline; OR Advanced degree or designation in a risk management or quantitative discipline, and 6 years’ experience supporting risk and/or compliance related activities; OR PhD in a risk management or quantitative discipline, and 4 years’ experience supporting risk and/or compliance related activities.
• Minimum 3 years’ direct team lead or people management experience.

Benefits

• comprehensive medical, dental and vision plans
• 401(k)
• pension
• life insurance
• parental benefits
• adoption assistance
• paid time off program with paid holidays plus 16 paid volunteer hours
• various wellness programs
• career path planning and continuing education