Serve as the main contact for seller requests related to quotes, order support, CRM updates, and general sales operations
Prepare, validate, and route quotes for approval, ensuring accuracy and compliance with pricing, terms, and business processes
Maintain CRM data and support opportunity and account management activities
Coordinate with teams including Order Management, Finance, Legal, and Customer Support to ensure requests are handled efficiently
Support administrative activities across the quote-to-order lifecycle, including documentation, approvals, and tracking
Respond to routine seller inquiries and escalate non-standard issues or commercial risks when appropriate
Assist with RFP/RFI coordination and other sales support activities as needed

2–4 years of experience in sales support, customer support, commercial operations, or administrative roles supporting sales teams
Experience working with CRM and ERP systems (Salesforce and Oracle preferred); exposure to AI-powered tools is a plus
Strong proficiency in Microsoft Office applications, particularly Excel, Outlook, and Word, with excellent attention to detail and accuracy
Solid organizational and time-management skills, with the ability to prioritize competing demands and thrive in a high-volume environment
Strong communication and interpersonal skills, with a customer-first mindset and the ability to collaborate effectively across teams

Sales Support Specialist

Key skills